SOUTH NEW BERLIN – In May, two local computer companies partnered to open the Computer Warehouse Outlet in hopes of offering customers a one-stop location for all their computer needs.
The founding companies, Remote Tech Solutions and DK Recycling, can both be found inside the warehouse located at 3446 State Highway 8 in South New Berlin.
Remote Tech Solutions, owned by Jeremiah Wilbur and Elle Meeks, specializes in a computer repair, customer education and anti-malware installations. The former software developers and Geek Squad technicians recently moved to the area from California.
“We fix and refurbish computers, and we do web site design and hosting. We can do remote repairs, meaning we can check out a person’s home system from the Computer Warehouse,” explained Wilbur.
“Customers give us access and we go over the Internet through a secure third party site, LogMeIn Rescue, where we can connect to the client’s computer, do diagnostics and some repairs, without even leaving the store,” said Meeks.
The couple said they can troubleshoot a wide range of computer problems and offer varying warranties with repairs. Wilbur said much of the company’s work involves reselling refurbished computers.