NORWICH – I’d be willing to bet a great many homes in the area have at least one appliance of some sort, be it a refrigerator, washer, dryer, television, stove or microwave. People have a use for appliances. They assist us with preparing our food – making sure it stays cool if need be, allow us to wash our clothes, and some provide us with a means for entertainment. This is why, for this week’s installment of “punching the clock,” I made my way to our locally owned and operated appliance store S & S TV and Appliances on 80 East Main St. in Norwich.

According to co-owner Joan Brauer, S & S stands for Sales and Service, which is something I observed right away, as I was greeted politely by several employees while perusing the showroom for a couple of minutes. While browsing I viewed some washers, dryers, cooktops, microwaves, a plethora of different variations of refrigerators and freezers, dishwashers, air conditioners and dehumidifiers.

After browsing for a short while I made my way to the service desk where I had offered to help out where needed – as I was pretty confident I wouldn’t do all that well in the sales department. First I had to figure out what the duties of the service department actually entailed, since I wasn’t all that sure.